1. General Terms of Use

Please carefully read these General Terms of Use ("Terms of Use") before accessing this website ("Site"). By using the Site, you agree to comply with and be bound by these Terms, forming a legally enforceable agreement between Finbird Technologies Private Limited, Brand Name SUSTAINIAM ("Sustainiam") and yourself.

2. User Representations

2.1. By using this Site, you covenant, represent, and warrant that:
2.1.1. You are at least 18 years of age or meet the legal age requirement applicable in your jurisdiction.
2.1.2. You have the legal capacity to bind yourself and any entities you may represent.

3. Agreement Scope

3.1. These Terms and Conditions, along with our Privacy Policy and any applicable terms ("Terms"), constitute a binding agreement between:
3.1.1. "FINBIRD TECHNOLOGIES PRIVATE LIMITED", "Website Owner" or "we/us/our".
3.1.2. You ("User" or "you/your"), concerning your use of our website and services (collectively, "Services").
3.2. By using the Site and availing of the Services, you confirm that you have read, understood, and accepted these Terms—including our Privacy Policy and other Site documents.

4. Updates & Modifications

This Terms of Use will change over time in response to changes in the requirements of governments and administrative bodies, legislation, and changes in the nature of industry anytime without prior notice. If, as a result of such a change to this Term of Use, you no longer agree with its terms, you agree that your exclusive remedy is to cancel your relationship with Sustainiam. Should you elect to cancel this Term of Use with Sustainiam, you will not be eligible for a refund of any fees already paid and will remain responsible for any outstanding fees, additional expenses, and charges incurred or accrued due to such early termination. Sustainiam may modify these Terms at any time, with changes becoming effective immediately upon posting. You are responsible for reviewing these Terms regularly to stay informed of updates.

5. Conflict With Additional Terms

These Terms do not modify or amend any existing agreements between you and Sustainiam, nor any future agreements that may be established.

6. Access Subject to Local Restrictions

6.1. The Site, along with all information and functionalities contained within it, is not directed at or intended for use by individuals residing or located in jurisdictions where:
6.1.1. The distribution of such information or functionalities violates local laws.
6.1.2. Such distribution is prohibited without obtaining necessary licenses or authorizations from Sustainiam.

7. User Responsibilities

User shall be responsible for (i) providing accurate, current and complete information regarding the User in connection with User's access and use of Sustainiam Site; (ii) Authorized Users' compliance with the Terms of use, other documentation and invoice; (iii) accuracy, quality and legality of the User data; (iv) means by which the user data was acquired and User's use of the User data; (v) using commercially reasonable efforts to prevent unauthorised access to or use of Sustainiam Site; (vi) using the Sustainiam Site in accordance with this Terms of use, documentation and invoice; (vii) all activities that occur under User's account; (viii) compliance with all applicable laws and regulations; and (ix) compliance with the terms applicable to the use of third party service provider Site.

8. Limited License and Restrictions on Use

Sustainiam grants you a limited, revocable, non-exclusive, and non-transferable license to view and use this Site strictly in accordance with the applicable laws. You are solely responsible for obtaining and maintaining all necessary equipment, Services, and materials required to access and use this Site.

9. Restrictions on Use

By using this Site, you agree,

• Not to Modify, reproduce, distribute, or commercially exploit any content on this Site.
• Not to Decompile, reverse engineer, disassemble, or attempt to derive the source code of any software, functionality, or systems related to the Site.
• Not to Create derivative works based on any proprietary materials found on the Site.
• Not to Remove or obscure any copyright, trademark, or proprietary notices from printed or digital copies of Site content.
• Not to Use automated tools or bots to scrape, mine, or extract data from the Site.
• Not to Attempt to gain unauthorized access to restricted areas, servers, or databases linked to the Site.
• Not disrupt or interfere with the security, functionality, or integrity of the Site, including Services, system resources, accounts, servers, and networks connected to or accessible through the Site or affiliated websites.
• Not interfere with another user’s authorized use and enjoyment of the Site.
• Not upload, post, or transmit viruses, malware, harmful files, or other unlawful data.
• Not create or use a false identity on the Site.
• Not collect, store, or misuse personal data of others obtained through the Site.
• Not attempt to gain unauthorized access to restricted areas or databases.
• Not use, frame, or incorporate Sustainiam trademarks, logos, proprietary images, text, or designs without explicit written consent.
• Not use meta tags or hidden text incorporating Sustainiam branding outside the permitted scope of these Terms.
• Not “deep link” to internal or subsidiary pages of the Site without prior written approval.
• Not impose excessive or disproportionate load on the Site or its infrastructure.
• Not to use Site in a manner that is violent or encourages violence; • Not to use the Site for fraudulent or deceptive practices, counterfeiting or otherwise engaging in activity contrary to applicable law.

10. Reservation of Rights

Sustainiam reserves all rights not expressly granted under these Terms of Use, including all intellectual property rights related to the Site and its content.

11. Pricing Policy

11.1. Fee
User will pay to Sustainiam, without any deductions, the fees set forth in the applicable invoice or Site or Agreement. Additional charges will apply for additional usage in excess of the already selected Services. All pricing terms are confidential, and User agrees not to disclose them to any third party without Sustainiam prior written authorization.

11.2. Payment Method
o Credit/Debit cards
o Bank transfers
o UPI
o Other methods as available on Sustainiam Site.

11.3. Payment Terms
• Users are required to make full payment including applicable taxes, levies and fees, before availing Site services.
• Services will be rendered only upon receipt of payment.

11.4. Taxes
• All Fee exclude Goods and Services Tax (GST).
• GST will be applied in accordance with applicable rate under Good Service Tax Act.
• Any taxes, levies, duties, or fees imposed by the applicable laws of the jurisdiction in which this Agreement is executed shall be borne by the User as required under the governing tax regulations.

11.5. Currency
• All transactions are processed in Indian Rupees (INR) unless stated otherwise.

11.6. Modification of Pricing
• Sustainiam reserves the right to modify pricing for Services anytime without prior intimation to the User.

12. INTELLECTUAL PROPERTY RIGHTS

12.1. The Site and all content within it are protected by applicable copyright, trademark, and intellectual property laws. Any unauthorized reproduction, distribution, modification, or use of proprietary information, intellectual property, or the Site is strictly prohibited and shall constitute a violation of relevant applicable laws.
12.2. Sustainiam reserves the right to pursue legal action, including civil and criminal remedies, against any entity or individual found to be in breach of these intellectual property rights. Unauthorized access, copying, or commercial exploitation of any content may result in penalties, claims for damages, and injunctive relief, as permitted under applicable laws and regulations.

13. OWNERSHIP & USAGE RIGHTS :

13.1. No express or implied rights are granted by Sustainiam under any patents, copyrights, trademarks, or trade secrets unless explicitly stated.
13.2. Except as permitted by applicable laws or these Terms of Use, you shall not:
13.2.1. Copy, distribute, modify, publish, sell, transfer, license, or transmit any intellectual property.
13.2.2. Display or participate in the sale or transfer of any Site content, in whole or in part.
13.2.3. Engage in such activities unless required by Applicable Law or explicitly permitted by Sustainiam at its sole discretion.

14. Prohibited Actions

14.1. You are strictly prohibited from downloading, copying, or storing any content or material from the Site unless:
14.1.1. It is required for a legitimate business relationship with Sustainiam and;
14.1.2. You have obtained prior written authorization from Sustainiam.
14.2. Downloading any content does not confer ownership rights—all intellectual property remains exclusively property of the Sustainiam. Unauthorized downloading, reproduction, or use constitutes a violation of applicable intellectual property laws and may result in:
14.2.1. Legal claims, including monetary damages and injunctive relief.
14.2.2.Civil and/or criminal liability, as permitted under governing regulations.
14.3. Additionally, you must not:
14.3.1. Systematically retrieve Site content to create a collection, compilation, database, or directory using robots, spiders, or other automated/manual processes.
14.3.2. Create links to the Site without written permission from Sustainiam.

15. User-Generated Content :

15.1. Sustainiam retains rights over any content you submit, post, or display on the Site.
15.2. By submitting your information and data , you grant Sustainiam a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to:
15.2.1. Reproduce, adapt, modify, translate, feedback and suggestion for enhancement, use for marketing purpose and share for the purpose under this Terms of use, agreement and other additional agreement.

16. User Warranties & Compliance

16.1. You confirm and warrant that you have the necessary rights, power, and authority to grant the above license.
16.2. You acknowledge that unauthorized use of the Website or its Services may result in legal action under these Terms or applicable laws.

17. Indemnification

17.1. By accessing or using this Site, you agree to indemnify, defend, and hold harmless Sustainiam, including its officers, directors, employees, agents, and representatives, from and against any and all claims, liabilities, damages, losses, costs, expenses, and legal fees (including reasonable attorney’s fees) arising directly or indirectly from:
17.1.1. Your use or reliance on the Site, its content, Services, or any related materials.
17.1.2. Your violation of these Terms of Use, additional terms, agreement or any other agreements governing your relationship with Sustainiam.
17.1.3. Any unauthorized, unlawful, fraudulent, or negligent actions performed by you or on your behalf in connection with the Site.
17.1.4. Any infringement or misappropriation of intellectual property, privacy rights, proprietary information, or regulatory obligations caused by your actions.
17.1.5. Any failure to comply with applicable laws, regulations, or third-party rights while using the Site.
17.2. This indemnification obligation shall survive the termination of your access to the Site and shall remain in effect to the maximum extent permitted by applicable law. Sustainiam reserves the right to assume exclusive defend and control of any matter subject to indemnification, at your expense, and you agree to cooperate fully in such defend.

18. Governing Law & Jurisdiction

These Terms of Use shall be governed by and construed in accordance with applicable laws. Any disputes shall be subject to the exclusive jurisdiction of the Noida only and exclusively.

19. DISCLAIMER

19.1. THE INFORMATION AND MATERIALS PRESENTED ON THIS SITE IS RECEIVED FROM SOURCES/ENTITIES THAT SUSTAINIAM BELIEVES TO BE TRUE AND CORRECT. HOWEVER, ALL CONTENT IS MADE AVAILABLE ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITH NO EXPRESS, IMPLIED, OR STATUTORY WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO: 1. TITLE 2. NON-INFRINGEMENT 3. MERCHANTABILITY 4. FITNESS FOR A PARTICULAR PURPOSE. SUSTAINIAM DOES NOT WARRANT OR GUARANTEE THE ACCURACY, TIMELINESS, COMPLETENESS, RELIABILITY, OR AVAILABILITY OF THE SITE OR ANY RESULTS DERIVED FROM ITS USE. FURTHERMORE, SUSTAINIAM EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR ENSURING THAT THE SITE IS VIRUS-FREE, ERROR-FREE, OR SECURE FROM CYBER THREATS OR OTHER HARMFUL COMPONENTS. SUSTAINIAM HOLDS NO OBLIGATION TO AUDIT, VALIDATE, REVIEW, OR INDEPENDENTLY VERIFY ANY INFORMATION POSTED OR OTHERWISE MADE AVAILABLE ON THE SITE. USERS ACKNOWLEDGE THAT RELIANCE ON ANY SITE CONTENT IS STRICTLY AT THEIR OWN RISK, AND SUSTAINIAM SHALL BEAR NO LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM SUCH USES OF THE SITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SUSTAINIAM EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY LOSSES, DAMAGES, CLAIMS, OR COSTS—WHETHER CONTRACTUAL, TORT-BASED (INCLUDING NEGLIGENCE), STATUTORY, OR OTHERWISE—RESULTING FROM THE USE OR INABILITY TO USE THE SITE OR ITS CONTENTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

19.2. FURTHER, SUSTAINIAM DISCLAIMS ANY LIABILITY FOR BREAKDOWNS, DISRUPTIONS, OR DISCONNECTIONS IN THE INTEGRATION OF THE SITE DUE TO ANY REASON, WITH THIRD-PARTY PLATFORMS INCLUDING BUT NOT LIMITED TO ERP SYSTEMS, REGISTRIES WEBSITES, IOT APPLICATIONS, CRM SYSTEMS, HRMS, AND OTHER RELEVANT PLATFORMS. SUSTAINIAM SHALL NOT BE HELD RESPONSIBLE FOR ANY LOSSES, DAMAGES, OR ADVERSE CONSEQUENCES SUFFERED BY THE USER DUE TO THE BREAKDOWNS, DISRUPTIONS, OR DISCONNECTIONS OF SUCH INTEGRATIONS. THE USER ACKNOWLEDGES THAT SUSTAINIAM DOES NOT GUARANTEE THE CONTINUED FUNCTIONALITY OR UNINTERRUPTED PERFORMANCE WITH THE THIRD-PARTY PLATFORM INTEGRATIONS AND THAT ANY ISSUES ARISING FROM SUCH INTEGRATIONS SHALL BE ADDRESSED SOLELY BY THE RESPECTIVE SERVICE PROVIDERS.

20. Links to Third-Party Websites

20.1. Sustainiam makes no representations or warranties regarding the quality, accuracy, content, nature, or reliability of any third-party websites accessible via hyperlinks on this Site.
20.2. Third-party sites are independent and not under the control or supervision of Sustainiam. Sustainiam disclaims all liability for the content, updates, modifications, or availability of such external websites.
20.3. The inclusion of any hyperlink shall not be construed as an endorsement, sponsorship, affiliation, or adoption of the external website or its content.
20.4. Users acknowledge and accept that upon navigating to a third-party website, these Terms of Use shall no longer govern, and they must review and comply with the terms, privacy policies, and data collection practices of the destination website.
20.5. Sustainiam shall bear no responsibility or liability for any damages, losses, or claims arising from a user’s access to, or interaction with third-party websites, nor any harm resulting from security vulnerabilities, data breaches, or misuse of information encountered on such sites.

21. Electronic Communication (E-Mail)

The Internet is a universally accessible medium, and ordinary email messages sent over the Internet are neither confidential nor secure. These messages may be viewed by third parties, intercepted, lost, or altered and can circulate across national borders, even if both the sender and recipient are in the same country. We recommend communicating with Sustainiam via a secure channel if one is provided. Do not use ordinary email to transmit personal, confidential, or account-related data. Sustainiam shall not be liable for any damages incurred in connection with messages sent via ordinary email or other electronic messaging systems.

22. Force Majeure

22.1. Sustainiam Group shall not be liable for any failure to perform or delay in performance due to events beyond its reasonable control, including but not limited to:
22.1.1. Acts of God (natural disasters, pandemics, extreme weather);
22.1.2. Government actions, legal or regulatory changes;
22.1.3. Labor strikes or disruptions;
22.1.4. War, hostilities (whether war is declared or not), invasion, act of foreign enemies, armed conflict, rebellion, terrorism, piracy, revolution, insurrection, military or usurped power or civil war;
22.1.5. Riot, commission or civil disorder;
22.1.6. Power outages, cyberattacks, or technical failures;
22.1.7. Epidemic and pandemic;
22.1.8. Projects registration rejected/denied by regulator / program operator;
22.1.9. Unforeseen or unanticipated change in national or international law that prohibits the transfer of credits or the continuation of business operations;
22.1.10. Any judicial pronouncements, change in the Applicable Law or change in the law of the Registry’s jurisdiction or a delay in any approval from a Government Authority which may prevent a Party from carrying out its obligations in accordance with this Agreement;
22.1.11. Regulator actions including but not limited to disqualification, blacklisting, debarment, rejection, withdrawal or any other relevant events that result in the rejection or suspension of registration.

23. Viruses and Security Breach

23.1. Sustainiam does not assume responsibility for any virus or malware that may infect your equipment or property due to accessing or using the Site.
23.2. Users agree to immediately notify Sustainiam of any:
23.2.1. Suspected unauthorized use of login credentials, passwords, or accounts.
23.2.2. Any suspected security breach related to the Site.

24. Submissions

Do not disclose trade secrets or confidential information when communicating with Sustainiam via the Site. All submitted materials and ideas will be non-confidential and will become the exclusive property of Sustainiam unless otherwise agreed in writing. Sustainiam may use or disclose such materials without restriction.

25. Severability Clause

If any part of these Terms of Use is deemed unenforceable or illegal by a court, arbitration panel, or government agency, the remaining Terms shall continue to remain in full force and effect.

26. Conflict with Additional Terms

26.1. Certain pages or areas of the Site may contain additional terms, conditions, disclosures, or disclaimers ("Additional Terms").
26.2. If there is a conflict between these Terms of Use and the Additional Terms, the Additional Terms shall govern, unless they conflict with other agreements.
26.3. If there is a conflict between these Terms and Other Agreements made with Sustainiam, the Other Agreements shall govern.

27. Payments and Refunds

27.1. Users agree to pay all charges associated with availing the Services.
27.2. Upon initiating a transaction, users enter a legally binding and enforceable contract for the Services.
27.3. Refund is subject to the refund policy of Sustainiam.

28. Termination

28.1. The rights granted to users terminate immediately upon violation of these Terms of Use.
28.2. Sustainiam reserves the right, at its sole discretion, to:
28.2.1. Temporarily or permanently terminate access to the Site without prior notice or liability.
28.2.2. Sustainiam shall not be liable for any losses or damages, if any caused due to termination of access to the Site.

29. Privacy Policy & Data Usage

29.1. Sustainiam shall collect, use, and maintain personal information in accordance with its Privacy Policy. This policy outlines:
29.1.1. How Sustainiam processes and protects personal data when users access the Site.
29.1.2. The rights and choices available to users regarding their personal information.

30. Compliance with Laws

30.1. The use of this Site and its associated Services is subject to strict compliance with all applicable local, national, and regulations, and industry standards. By accessing or using this Site, you agree to adhere to all legal requirements, including but not limited to:
30.1.1. Data protection and privacy laws governing the collection, use, and processing of personal information.
30.1.2. Intellectual property laws related to copyrights, trademarks, patents, and trade secrets.
30.1.3. Anti-bribery, anti-corruption, and financial compliance laws prohibiting fraudulent activities.
30.1.4. Rules and regulations of jurisdiction where the registries place of business.
30.1.5. Rules and regulations of the Registries.
30.1.6. Labor and employment laws protecting workplace rights and equal opportunities.
30.1.7. Environmental laws regulating sustainable and lawful business practices.
30.2. Each party is responsible for ensuring full compliance with these laws and must take reasonable steps to enforce adherence within their operations and supply chains.